We had an extensive, 4-month job done on our house. We 1) combined a dining room and kitchen into one open space and made a cathedral ceiling 2) replaced and old shower with a custom shower and 3) combined a small bathroom and laundry room into a larger bathroom with laundry within it. This last portion was in our finished basement.
ALC was able to update all spaces beautifully at a quality mid-range price point.
The owner and staff are friendly and a relationship is built in working with them. This is key because there is a lot of back-and-forth in the process and it essential to keep communication open to cover all the little details that come up. We had some changes during our process such as going from vaulted to cathedral ceiling in our design and adding central AC. They were flexible with those changes.
The process is fast and furious with lots of details to cover and decisions to be made quickly. One must be sure to review every detail of the job and communicate preferences so that everyone can be on the same page. There were a few miscommunications here and there, but most things were able to be resolved. ALC was very timely for us, starting the job quickly after agreement and kept within the stated timeframe. If you don’t find much info/reviews about them on the web, don’t fear. They concentrate on the Better Business Bureau for reviews. Perhaps they’re more of a “word of mouth” thing.