FAQ

Are you insured?

Yes, we are fully insured and licensed in both New Hampshire and Massachusetts.

Do customers have to purchase everything through ALC Design?

Our preferred method for purchasing and/or providing products is that we strongly recommend that the company provide all materials through our vendors and suppliers, so we can schedule and warranty products as needed.

Do you do all the construction work?

Yes. We have our own carpenters on staff that will construct your project from start to finish. One day one you will be assigned a lead carpenter who will be in charge of your project through completion. They will be constructing your project while overseeing all aspects of the construction process-from demolition to finish.

The tradesmen we work with are of the highest quality, workmanship and reliability. In some cases our relationships go back decades. Regardless, all tradesmen will not be onsite without ALC Design supervision.

We will be in communication with you throughout the project by phone, text, email and face-to-face meetings as needed to ensure the expeditious, professional and successful completion of your project.

How accurate is the “project estimate”?

Once we have presented your proposal package showing exactly what the project will look like along with the entire scope of work, selection schedule (showing every product included in your project) and total cost, we guarantee the price at this point. At any time you can add or delete items form your project, changing your price point as needed and/or desired. Communication, Expectation and Documentation are in everything we do!

How do you determine how much a project will cost?

At the consultation meeting the design build consultant will be able to give you a broad price range on where your project might fall. This is factored by years of experience and your home decor, style and taste. Broad price ranges are especially evident in kitchen and bathroom remodel projects.

The main reason for providing a broad range is because of the numerous different products that are available at various price points. This is why every home and project is very different as the products and materials selected by the homeowner can greatly impact the cost of a job. Keeping this in mind, we will always work with your budget in mind.

Selecting good quality products that are at a fair price but not the least expensive lets us create a package that allows you to get what you want at a price you want to afford. Regardless of the size of your project or budget our pricing format remains the same; Cost for materials plus labor cost and our cost of doing business equates to the total project cost.

The relationships that we have with suppliers and vendors and having the buying power of a very large design, build remodeling company allows us to provide, install and manage many products for you for less then what you could buy on your own.

How does ALC Design compare price wise against other design,build remodeling companies?

We are extremely competitive as far as pricing and lead times are concerned. Due to every project being different, we encourage you to give us a call to schedule a consultation with a Designer who can walk you through the individual cost factors of your project. We strive to keep our cost of doing business down in order to offer our clients the best possible value. In addition to that we do everything within our ability to provide you with the best product at the best price available with quality service.

How long does an average project take to complete?

Project time frames vary depending on the specific scope of work. We will give you a rough time line and fine tune as needed as a result of the remodeling effort keeping you updated daily of any changes. Once we start your project we will continue to stay and work on your project until completion. We will work with you to determine what time frame works best for you based on you project specifications.

Should I meet with multiple companies about my project and if so how many make sense?

That answer is totally up to you. Some of our clients only want to meet with one or two companies while others meet with many. It’s important to keep in mind that choosing the right company for you may consist of many different factors, price being a main one. When comparing similar companies (in size and services) most companies are within a few percent of each other when comparing them side by side.

However, it is difficult to do so without having a complete set of conceptuals, floor plans, scope of work and selection schedule. Having this information takes our team of experienced industry specialists weeks to complete and would be all but impossible for to do on your own. This is why we personally feel that relationship, company values, experience and process play a much better gauge of which company will fit you best. Normally you will know right away which company is the best fit for you!

What is Design/Build and what are the advantages versus using an architect?

Design/Build brings design and contracting services together in a single, integrated process. Our team will design your project, meaning:

-We will discuss your dreams and wishes.

-We will then discuss your budget, needs and wants to define the priorities and objectives of your project.

-We take measurements and photograph your entire home inside and out, so we know as much as possible about your home and can predict as many potential problems ahead of time as possible.

-We will create a design in conjunction with your budget.

-When we design a project we don’t just show you what it looks like. The design will provide you with a complete insight on what it feel like through the selection of every item in the entire project and detailed conceptuals so you can easily visualize the finished project before we started remodeling. With everything laid out, pricing will also be provided to the penny within a budget.

-You will be able to go through the entire project and make decisions based on the design, form, function, selections and cost.

-You do not hire us to design and build your project, you are hiring us to help you design and build your project.
This consolidated process eliminates the chance that you could complete the design process with plans that have significant construction or budget issues. With everyone working as a team at the outset, there are no surprises. The same team that is helping you through the design process will be with you through the construction and will guarantee the price point!

Will I get the best price with ALC Design?

You will get the best value with us. “Price shopping” is risky because not all remodeling companies price out jobs the same way. We partner with you to combine your priorities and desires with our expertise in design, craftsmanship, and with our project management system that controls costs without sacrificing quality.

We constantly work to develop methods to provide better services and value without increasing our over head and/or cost of doing business so we can stand tall as the best value in the area and offer our services to everyone!

Are you interested in a free in-home consultation?